OneBusiness ERP Practice Management Features
Master Data Management:
- OneBusiness comes with the Patient Master, Doctor Master, Pathology Master, and Scan Center Master modules for centralized data management.
Appointment and Room Booking:
- Online website for appointment booking and hospital room reservations.
- Direct appointment and room booking functionality for receptionists or administrators.
Advanced Payment Systems:
- Barcode-enabled advance payment system for seamless transactions.
Outpatient and Inpatient Management:
- Filtered appointment lists by doctors for both outpatients and inpatients.
- Facility to record consultation fees directly from appointment lists.
Medical Assessment and Recording:
- Capability to record observations with access to previous assessment records.
- Voice dictation-enabled assessment entry fields.
- Assessment entry with medication prescription integration.
Online Consultation:
- Video consultation feature with an integrated payment collection system before initiating the session.
Operation and ICU Records:
- Operation theatre notes management with customizable template content.
- Dedicated ICU records transaction module.
Ward and Resource Management:
- Transactions for allocating and monitoring wards.
- Shift roster planning for doctors and staff.
Prescription and Pharmacy Integration:
- Prescription management integrated with pharmacy billing and final billing.
- E-prescription delivery via SMS.
Therapy and Chronic Disease Management:
- Physiotherapy transactions with voice-enabled fields for treatment observations.
- Chronic disease management module.
Discharge Summary and Consent:
- Electronically recorded discharge summaries with templates for various scenarios.
- Electronic patient consent forms with email delivery functionality.
Paperless Practice Management:
- Facility to check the availability of doctors, nurses, and technicians across hospitals.
- Capability to review a doctor’s appointments in other hospitals.
Pathology and Imaging Requests:
- Pathology requests are sent to internal or external centres, with results submitted directly on the platform.
- Medical imaging requests for X-ray/scan centres with similar functionality.
Results and Notifications:
- Transaction to view pathology results and notify patients via email, SMS, or WhatsApp.
Voice Bot Features:
- Automated calls to inform patients about cancelled appointments and enable rebooking within the same call.
Encounter Form:
- Comprehensive encounter form to document meetings with doctors, pathology centres, X-ray centres, and pharmacy interactions.
- Integrated claim initiation from the encounter form.
Insurance and Billing:
- Support for generating insurance claim documents.
- Partial payment and insurance claim management for single bills.
Payment Gateways:
- Integration with Razor Pay and CC Avenue for Indian payments and Stripe for Australian transactions.
Patient Feedback and Reporting:
- Patient feedback collection module.
- Dashboards for hospital management and patient experience analysis.
- Detailed reports, including claim levels, payments by payer, and aging reports.
Knowledge Management and Surveys:
- Links for knowledge management resources.
- Survey question generation tools.