Simplify. Automate. Grow - with OneBusiness Cloud ERP

OneBusiness ERP provides a powerful solution for leather tanneries by enabling seamless integration between the ERP system and the PLC (Programmable Logic Controller) that controls the leather washing machine. Through this integration, OneBusiness allows operators to define and send precise processing parameters—such as temperature, drum speed, chemical dosing, and wash duration—directly to the PLC within the ERP system.

Before any operational data is transmitted, a built-in workflow approval process ensures that the parameters are reviewed and authorized by the relevant supervisors or quality control teams. This feature enforces strict process governance and minimizes the risk of human error or unauthorized changes.

Once the washing cycle is complete, the PLC communicates back to OneBusiness ERP, automatically capturing operational data, including timing, resource consumption, and machine status. This data is stored in the system for traceability and continuous improvement purposes.

Leveraging artificial intelligence’s (AI) power, OneBusiness ERP analyzes historical performance data to recommend the most optimal parameter combinations for future tanning processes. These AI-driven suggestions help improve leather quality, reduce resource usage, and ensure consistent results across batches.

In addition, the ERP system automatically generates comprehensive sustainability reports that capture resource usage, chemical inputs, energy consumption, and compliance metrics. These reports support sustainability goals and help demonstrate environmental responsibility to regulators and stakeholders.

With OneBusiness ERP, every step of the tanning process—from parameter planning and execution to monitoring, analysis, and compliance—is digitally streamlined, secure, and sustainability-focused. All roads lead to consistent, high-quality, environmentally responsible leather processing with OneBusiness ERP.

OneBusiness ERP is designed to optimize and digitize the operations of industrial garment washers through advanced integration with PLC (Programmable Logic Controller) systems. This integration enables the ERP to send wash cycle parameters—such as water level, temperature, chemical dosing, drum rotation speed, and cycle time—directly to the garment washer’s PLC, ensuring precise and repeatable wash quality.

Before any wash program is executed, OneBusiness ERP initiates a built-in workflow approval process, allowing supervisors or quality managers to review and authorize parameter sets. This ensures that only approved wash recipes, aligned with fabric care standards and operational policies, are executed on the production floor.

Once a wash cycle is completed, the PLC automatically sends real-time operational data back to the ERP, including actual wash parameters, resource usage, and machine performance. This data is securely stored in the system and becomes part of a comprehensive production history, supporting traceability and quality assurance.

To further enhance operations, OneBusiness ERP leverages artificial intelligence (AI) to analyze historical wash data. Based on past successful batches, the AI model recommends the most effective parameter combinations for specific fabric types or garments, improving consistency, minimizing resource consumption, and reducing rework.

OneBusiness ERP also automatically generates sustainability reports capturing key metrics such as water and energy consumption, chemical usage, and wash cycle efficiency. These reports help businesses meet environmental compliance requirements and demonstrate commitment to sustainable manufacturing practices.

With OneBusiness ERP, industrial garment washing operations are transformed into an innovative, controlled, and sustainability-driven process. From parameter planning and execution to post-process analytics and compliance, OneBusiness empowers you to achieve high-quality outcomes while embracing eco-friendly practices.

OneBusiness ERP introduces a cutting-edge AI-powered voice bot solution that redefines customer service by automating phone-based interactions with human-like efficiency. Designed to integrate with your ERP system seamlessly, the voice bot can replace the need for traditional customer service agents, offering instant, intelligent, and consistent support—24/7.

Answering Customer Phone Calls in Real-Time

The OneBusiness voice bot can answer incoming customer calls like a human agent. It uses natural language processing (NLP) to understand spoken language, engage in dynamic conversations, and identify the purpose of the call. Whether it’s a sales inquiry, support request, or order status check, the bot handles it smoothly and professionally.

ERP-Integrated Query Handling

Its deep integration with the OneBusiness ERP backend sets this voice bot apart. It can access real-time data across various modules—inventory, order tracking, account balances, support history, and more—to answer customer questions accurately and immediately. For example, customers can ask:

• “Where is my last order?”
• “What’s my outstanding balance?”
• “Is item X available in stock?”
  
  

The bot fetches the relevant data from the ERP and responds right over the phone, reducing the need for human intervention and drastically improving response times.

. Order Taking Made Easy

The voice bot is not just reactive—it’s proactive. Customers can place orders directly over the phone by simply stating their requirements. The bot will confirm the items, quantities, and delivery preferences then create the sales order in the ERP system in real time. This streamlines the ordering process and enhances customer convenience, especially for clients in fast-paced industries.

 Support Ticket Creation

If a customer reports an issue or requires follow-up, the voice bot can automatically log a support desk message within OneBusiness ERP. It captures all relevant details—such as customer name, issue description, and urgency level—and routes the ticket to the appropriate support team for action. Customers also receive an automated acknowledgment with a ticket ID for tracking.

Benefits at a Glance

• 24/7 availability – Serve customers at any time, even outside business hours.
• Faster response times – Eliminate waiting and hold times.
• Cost-efficient – Significantly reduce the need for a large call centre team.
• Scalable – Handle thousands of calls simultaneously.
• Consistent experience – Provide uniform, error-free responses.
• Data-driven insights – Log all interactions for review and improvement.

OneBusiness ERP comes equipped with advanced AI-powered intelligent bots that go beyond traditional automation. These smart bots act as virtual assistants embedded within the ERP system, tirelessly working in the background to detect anomalies, improve operational efficiency, and enhance business outcomes. Their capabilities span finance, procurement, customer relationship management, and more.

Proactive Fraud Detection

Our intelligent bots continuously monitor ERP transactions to identify unusual patterns, inconsistencies, or potentially fraudulent activities. Whether it’s duplicate vendor invoices, abnormal pricing variations, unauthorized approvals, or irregular payment patterns, the bots flag suspicious activities in real time and alert the relevant stakeholders. This early detection mechanism helps protect your business from financial losses, enhances internal controls, and ensures compliance with auditing standards.

Automated Vendor Follow-Ups for Delivery Tracking

Managing procurement and supplier performance becomes effortless with OneBusiness ERP bots. They automatically track the expected delivery dates of purchased items and compare them with the current delivery status. In the event of delays or non-responsiveness, the bot initiates follow-up emails or calls to vendors—reminding them of pending deliveries, requesting updated ETAs, and escalating overdue shipments. This ensures timely procurement, reduces stockouts, and strengthens supplier accountability.

Customer Payment Reminders and Collection Automation

Late payments can significantly impact your cash flow. OneBusiness ERP bots monitor customer accounts receivable in real-time and proactively follow up with customers regarding overdue invoices. They can send automated reminders via email, SMS, or even voice calls with invoice details, payment links, and escalation notices. This systematic approach to collections helps maintain healthy cash flow, reduces Days Sales Outstanding (DSO), and minimizes the manual effort of your finance team.

Key Benefits

• Real-time monitoring of business transactions to ensure accuracy and transparency.
• Zero-touch automation of routine tasks such as follow-ups and notifications.
• Enhanced operational efficiency by reducing manual oversight.
• Improved compliance and risk management with AI-driven fraud detection.
• More outstanding customer and vendor engagement through timely, automated communication.
• Scalable solution that adapts to growing business needs across industries.

With OneBusiness ERP’s intelligent bots, your business gains a competitive edge through proactive automation and decision-making. From fraud prevention and vendor coordination to receivables management, these bots ensure that your operations remain innovative, secure, and efficient—every step of the way.

Empowering Tea Estates with Smart, Sustainable ERP Solutions 

At OneBusiness ERP, we understand the unique operational needs of tea plantations and factories. Our cloud-based ERP platform is purpose-built to manage every aspect of your tea estate—from field activity and workforce tracking to production, payroll, and compliance. We deliver integrated solutions that improve efficiency, accountability, and sustainability for plantations in Tamil Nadu, Kerala, and beyond. 

Key Features for Tea Plantation Operations

‍ Field Activity Management 

Track all plantation tasks—planting, pruning, plucking, spraying, and fertilising—on a per-block and per-worker basis. Easily manage task assignments and track completion from the field in real time. 

Block-Wise Plantation Mapping 

Use Google Maps integration to mark, visualise, and manage plantation blocks. Record crop age, variety, soil profile, and yield data, helping estate managers make smarter agronomic decisions. 

Seasonal Work Planning 

Automate seasonal task planning and alerts. Stay on top of seasonal workflows like monsoon pruning, winter manuring, and spring plucking. 

Workforce & Labour Management 

Assign jobs, record attendance, monitor productivity, and manage labour categories like permanent, casual, and contract workers. Capture daily outputs like plucking weight and work hours through mobile entry. 

Plantation Payroll – Compliant, Automated & Tamil Nadu/Kerala-Ready 

Our Plantation Payroll module is tailor-made for the specific wage structures, compliance needs, and statutory regulations of Tamil Nadu and Kerala tea estates. 

• Region-Specific Wage Rules – Automatically calculate wages based on state-specific norms, including minimum wage rates, allowances, and skill categories. 

• Integrated Attendance & Output-Based Pay – Link with attendance and plucking records for accurate and fair wage computation. 

• Payslip Generation – Auto-generate payslips with detailed earnings, deductions, and bonus calculations. 

• Statutory Compliance – Handles EPF, ESI, TDS, Gratuity, and other regulatory deductions as per Indian labour laws. 

• Bonus & Festival Payments – Manage periodic bonuses, festival advance recovery, and gratuity tracking. 

• Bank Transfer Support – Export payroll files for direct bank credit and generate audit-compliant reports. 

• Tamil/English Bilingual Payslips – Option to provide payslips in the worker’s preferred language for improved communication. 

Whether you run a unionised estate in the Nilgiris or a private group in Idukki, OneBusiness ERP ensures accurate, compliant, and hassle-free payroll processing. 

Tea Factory Integration 

Seamlessly link plantation operations with the tea factory module. Track fresh leaf arrivals, monitor batch production, manage grading, packaging, and dispatch—all in one place. 

Yield & Profitability Analytics 

Generate per-hectare and per-block yield reports, cost analysis, and margin tracking. Combine agronomic and financial insights to boost productivity and profitability. 

Mobile-Enabled Field Operations 

Supervisors can capture data from the field using tablets or mobile phones—even offline. Syncs automatically when connectivity is restored. 

Traceability & Certification Readiness 

Maintain comprehensive digital records for audit readiness. Our system supports compliance with Rainforest Alliance, Fairtrade, and ISO traceability standards. 

Multi-Estate, Multi-Location Support 

Consolidate reporting for estates spread across districts or states, while managing operations locally. 

Sustainability-Driven 

Track water usage, carbon footprint, chemical applications, and sustainable practice indicators aligned with ESG frameworks. 

Contact us to book a live demo and see how OneBusiness ERP can help you modernise and simplify your tea plantation operations. 

Digitally Transforming Coffee Estates from Crop to Cup

OneBusiness ERP offers a cloud-based solution designed specifically for the unique operational and compliance needs of coffee plantations. From block-wise cultivation tracking to workforce management, processing, and export documentation—our ERP provides everything needed to run an efficient, compliant, and data-driven plantation business. 

Optimised for estates in Tamil Nadu, Kerala, and Karnataka, the system supports every stage of the coffee lifecycle—right from field operations to factory processing and marketing. 

Coffee Plantation Features Overview 

Block Mapping & Crop Monitoring 

Define plantation blocks with crop variety, age, elevation, and yield data. Integrated Google Maps visualisation helps in better land use planning and operational decisions. 

Seasonal Field Activity Planning 

Plan and monitor seasonal operations like flowering inspections, shade regulation, pest control, and harvest scheduling. Assign field staff and track task completion by area and worker. 

‍ Worker Activity Logging 

Record daily activities such as weeding, trenching, manuring, and harvesting. Capture productivity data at block-level with mobile apps—even in remote locations.
 

Harvest & Post-Harvest Tracking 

Log daily cherry picking, monitor weights, and track movement to pulping stations or curing works. Monitor quality parameters, drying cycles, and processing timelines. 

Processing & Export Module 

Manage parchment coffee processing, drying yard operations, quality grading, and bagging. Record export orders, lab reports, cupping scores, and documentation for seamless trade compliance. 

Plantation Payroll – Region-Specific & Automated 

The Plantation Payroll module in OneBusiness ERP is designed for coffee plantations in Tamil Nadu, Kerala, and Karnataka, ensuring full compliance with local regulations and operational ease. 

• State-Specific Wage Rates – Set wage types for casual, permanent, and seasonal workers based on region and skill grade. 

• Output-Linked Pay – Auto-calculate wages based on cherry picking weights or time-based activities logged daily. 

• Integrated Attendance & Bonus – Manage work hours, rest days, attendance, and incentive schemes like productivity bonuses. 

• Statutory Compliance – Supports PF, ESI, gratuity, maternity benefits, and other mandated deductions. 

• Payslip Generation – Generate multilingual payslips (Tamil, Kannada, Malayalam, English) with detailed breakdowns. 

• Audit-Ready Reports – Maintain all compliance reports for inspections, union audits, and certification bodies. 

• Advance & Settlement Tracking – Handle wage advances, festival loans, and end-of-season settlements efficiently.

From small family-run estates to large commercial coffee holdings, our payroll solution ensures your workforce is paid accurately and on time—with complete compliance. 

Yield & Cost Analytics 

Evaluate per-block productivity, per-acre cost of production, cherry-to-parchment conversion ratios, and labour cost distribution. Make informed agronomic and financial decisions with real-time dashboards. 

Mobile & Offline Support 

Enable your supervisors to capture field data, harvest weights, and labour attendance even in low-connectivity areas. Automatic sync happens once a connection is re-established. 

Traceability & Certifications 

Maintain traceability records from cherry to export bag. Meet the traceability needs of Rainforest Alliance, Organic, UTZ, and Fairtrade certifications effortlessly. 

Multi-Estate & Region Management 

Whether you manage estates across Coorg, Wayanad, Shevaroys, or Valparai—OneBusiness ERP enables you to unify operations and reporting under a single system. 

Sustainability & ESG Integration 

Capture and report on your estate’s water usage, pesticide applications, carbon footprint, and biodiversity practices to meet global ESG expectations. 

Book a Demo Today 
See how OneBusiness ERP can streamline your coffee plantation operations—enhancing productivity, transparency, and profitability from bean to export.

Streamline Your Hospital or Clinic with a Powerful Cloud ERP 

OneBusiness Practice Management, developed by KSA Tech Consulting, is a cloud-based ERP solution designed to optimise every aspect of hospital and clinic operations. From patient data and appointments to billing, staff rosters, and compliance—our platform offers a unified system that improves efficiency, accuracy, and patient care. 

🧑‍⚕️ Patient & Provider Management 

• Maintain detailed Patient Master records including demographics, history, and visit data. 

• Manage Doctor/Provider profiles with real-time access to credentials and specialisations. 

• Secure, role-based access ensures confidentiality and data integrity. 

📅 Appointments & Online Consultations 

• Enable patients to book, reschedule, or cancel appointments online. 

• Offer telehealth consultations with secure payment integration and video support via Zoom & Twilio. 

• Get automated reminders to reduce no-shows and improve service delivery. 

📋 Clinical Documentation 

• Record detailed assessment notes, e-prescriptions, and ICU records using voice-dictation fields. 

• Capture physiotherapy evaluations, treatment history, and progress reports. 

• Generate digital discharge summaries with clear instructions and treatment history. 

🧪 Integrated Diagnostics & Imaging 

• Send digital Pathology and X-ray/Imaging Requests to listed labs. 

• Labs enter results directly via secure links, triggering real-time SMS updates for patients. 

💊 Prescription & Billing 

• Manage prescriptions, dosage history, and pharmacy refills efficiently. 

• Handle prescription billing, in-house pharmacy sales, and third-party prescriptions. 

• Auto-generate invoices and integrate with insurance claims. 

💳 Insurance Claims & Payments 

• Submit, track, and reconcile insurance claims seamlessly. 

• Validate coverage, manage documentation, and minimise errors for faster reimbursement. 

• Support both self-pay and split payments, integrating with your accounting system. 

📈 Reports & Analytics 

• Get deep insights into operations using Microsoft Power BI dashboards. 

• Track patient metrics, billing performance, doctor utilisation, and patient satisfaction. 

• Export compliance-ready reports and performance summaries. 

👩‍⚕️ Resource & Roster Management 

• Plan and manage doctor/nurse rosters, on-call duties, and time-offs. 

• Access cross-hospital resource availability, request emergency coverage. 

• Integrate with timesheet and payroll for streamlined operations. 

🛏️ Room Booking & Consent Management 

• Book rooms via web or system interface; pre-schedule for elective procedures. 

• Capture digital patient consent using tablets with ready-made templates. 

📊 Surveys & Feedback 

• Conduct surveys for patients, staff, and stakeholders. 

• Use insights to improve care delivery and hospital management. 

🔐 Compliance & Security 

Ensure full compliance with healthcare standards and data protection regulations. OneBusiness ERP uses advanced encryption and access control to protect sensitive health data. 

🎯 Ready to simplify and modernise your practice? 
📞 Contact us for a free demo and discover how OneBusiness Practice Management can transform your healthcare operations. 

All-in-One Cloud ERP Solution for Modern Resorts 

OneBusiness ERP Resort Management is a comprehensive, cloud-based platform designed to streamline every aspect of resort operations—from guest booking and room management to restaurant billing, housekeeping, and financial reporting. Whether you run a boutique getaway or a multi-location resort, our software helps you deliver exceptional guest experiences while optimising operations behind the scenes. 

🛎️ End-to-End Guest Management 

• Seamless online and offline booking system with real-time room availability 

• Manage guest check-in/check-out, group bookings, and room upgrades 

• Store guest profiles, preferences, stay history, and feedback for personalised service 

🛌 Room & Facility Management 

• Track room status, availability, maintenance schedules, and cleaning turnaround 

• Create custom room categories, seasonal pricing, and amenity packages 

• Enable web-based room booking and pre-arrival check-in for guests 

🍽️ Restaurant & Mini-Bar Billing 

• Integrated Point of Sale (POS) for restaurants, bars, and room service 

• Link guest orders to rooms for consolidated billing 

• Set menus, apply discounts, track inventory, and manage taxes automatically 

🧼 Housekeeping & Maintenance 

• Schedule and monitor housekeeping activities with room status tracking 

• Manage maintenance tickets and assign to technicians with real-time status updates 

• Track cleaning products and consumables stock 

💳 Front Desk & Billing 

• Generate detailed guest invoices with room charges, dining, spa, and other services 

• Support for multiple payment types (cash, card, UPI, wallet, etc.) 

• Split billing for groups or multiple guests in a single room 

📅 Event & Activity Scheduling 

• Manage bookings for events, weddings, conferences, or adventure activities 

• Coordinate staffing, equipment, catering, and venue availability 

• Allow guests to register and pay online for resort activities and workshops 

👥 Staff & Roster Management 

• Create duty rosters for front office, housekeeping, kitchen, and service teams 

• Track shift timings, attendance, and link to payroll 

• Multi-department collaboration via a central dashboard 

🧾 Accounting & Reporting 

• Auto-generate invoices, financial reports, tax summaries, and P&L statements 

• Integrate with GST compliance for Indian resorts 

• Visual dashboards for occupancy, revenue per room, guest demographics, and more 

📲 Mobile-Friendly & Cloud-Based 

• Access the system from any device – desktop, tablet, or smartphone 

• Real-time updates ensure every department stays in sync 

• Guests can book, chat, and request services via a branded guest portal 

🔐 Secure, Scalable & Customisable 

• Role-based access for different teams (front desk, admin, housekeeping, kitchen) 

• GDPR and local compliance ready 

• Scalable for single or multi-property resorts 

🎯 Ready to elevate your resort’s guest experience and operational efficiency? 
📞 Contact us now to schedule a live demo of the OneBusiness ERP Resort Management Solution.